Karen Erdelac

Recent Posts

Last-Minute Small Business Saturday Checklist

Nov 14, 2025

Last-Minute Small Business Saturday ChecklistSmall Business Saturday is just around the corner, and the pressure is on. This annual shopping holiday is a golden opportunity for local businesses to attract new customers, boost sales, and build lasting community relationships. If you feel like you're behind on your preparations, don't worry. There's still time to make a significant impact. Ready to make the most of the day? Let's get your business prepped for success.

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Turning Difficult Customers Into Loyal Fans

Nov 12, 2025

Turning Difficult Customers into Loyal Fans

Every business has them: customers who are angry, demanding, or just plain difficult. While these interactions can be stressful, they also represent a critical opportunity. How you handle a challenging customer can be the difference between losing their business forever and turning them into a loyal fan for your brand.

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7 Keys To Small Business Success

Nov 11, 2025

7 Keys To Small Business SuccessStarting a small business is a journey filled with passion, innovation, and a significant amount of hard work. While the path to success is unique for every entrepreneur, there are foundational principles that can drastically improve your chances of building a resilient and profitable company. Many aspiring business owners focus solely on their product or service, but lasting success requires a more holistic approach.

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How Small Businesses Can Win Black Friday

Nov 10, 2025

How Small Businesses Can Win Black Friday

Black Friday is often seen as a battlefield dominated by retail giants. With massive marketing budgets and the ability to offer deep discounts, big-box stores seem to have an unbeatable advantage. But small businesses have a secret weapon: agility and a direct connection with their customers. You don't need a multi-million dollar ad spend to have a successful Black Friday. With the right strategy, your small business can not only compete but thrive during the biggest shopping event of the year.

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How To Simplify Your Small Business Processes (And Stay Ahead)

Nov 7, 2025

How To Simplify Your Small Business Processes (And Stay Ahead)Running a small business can often feel like spinning plates. You're managing operations, serving customers, handling finances, and trying to grow—all at once. When processes become tangled and inefficient, those plates start to wobble. The good news? Streamlining your operations doesn't require a massive budget or a complete overhaul.

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