Karen Erdelac

Recent Posts

Cost-Free Ways To Support Small Business

Dec 5, 2022

Cost-Free Ways To Support Small BusinessIf money is tight, making purchases from your favorite small businesses may not always be possible. You probably love to support your favorite companies and are a little bummed when you can't. Luckily, you can show your support for small businesses without spending a dime. Here are a few ways.

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Why You Should Consider A Liquor Control System

Dec 2, 2022

Why You Should Consider A Liquor Control SystemIf you are in the restaurant business, you know that alcohol sales generate the largest profit margin and the biggest return on your investment. But liquor costs can also sink your business if you are not careful.

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Critical Components Of Customer Service

Nov 30, 2022

Critical Components Of Customer ServiceLoyal customers are the lifeblood of small businesses. Repeat business fuels the bottom line, so ensuring your customers are satisfied with every visit and purchase is vital to continued success. It’s important to realize that every customer experience needs to be treated with care. Information becoming so readily available online opens your business up for increased exposure as well as criticism. For a fledgling business, just one bad review could mean a significant drop in revenue. There are many aspects of great customer service, and it is necessary to train your staff to handle any situation. Here are some of the key ingredients of quality customer service.

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Why Is It Essential To Protect Your Online Reputation?

Nov 29, 2022

Why Is It Essential To Protect Your Online Reputation?When it comes to converting leads into customers, the key is trust. While customer interest is rooted in your marketing campaigns, trust differs entirely. If buyers don't trust your brand, they won't be interested in buying from your business.

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10 Things To Know About Small Business Saturday

Nov 25, 2022

10 Things To Know About Small Business SaturdayThis year marks the 12th annual Small Business Saturday event, where local businesses focus on growing their part of consumer holiday spending. Well-prepared small business owners stand to profit greatly during the Small Business Saturday event, and there are plenty of tips online for maximizing profits. Here are some of the history and fun facts about Small Business Saturday.

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