5 Benefits Of Adding Self-Service Kiosks To A Business

Posted by Karen Erdelac on Jan 25, 2023

5 Benefits Of Adding Self-Service Kiosks To A BusinessWhether you own a restaurant or a retail establishment, new technology like self-ordering kiosks enables you to provide products and services when, where and how consumers expect them.

Benefits Of Kiosks

Kiosks Make Money - The revenue from self-service kiosks revenue from self-service kiosks is projected to hit $14 billion in 2022, up from $10 billion in 2017.

Kiosks Boost Efficiency - When diners can enter their orders and send them directly to the kitchen, accuracy and speed of service are increased, improving the customer experience and satisfaction.

Kiosks Provide Faster Checkout - Kiosks allow customers to purchase goods and services without waiting in long lines. Often in grocery stores, some guests have only a few items, and offering self-checkout kiosks allows them to quickly buy their goods and leave in a reasonable amount of time.

Kiosks Optimize Operations - Kiosks help businesses to operate with fewer costs, which results in lower overhead. Simply installing a single self-checkout kiosk can reduce the cost of maintaining a business while allowing staff more time to address customer needs, making the process more efficient and resulting in a better customer experience.

Kiosks Increase Return on Investment - A study from Forbes found that 65% of customers said they would be more willing to visit a restaurant if a self-service ordering kiosk was available. On average, diners spend up to 20% more per ticket when using a self-service kiosk in a restaurant, with some restaurants reporting increased spending as high as 30%. A self-service kiosk can increase the number of transactions processed, making more profit for your merchant’s business. 

In addition to increasing revenue, decreasing operating costs, and enhancing the customer experience, self-service kiosks also provide reliability, integrate a merchant’s loyalty and rewards programs, offer incentives and specials, and collect customer feedback. 

Since 2005, Quikstone has provided easy, fast, and flexible working capital to merchants for all their business needs, including self-ordering kiosks. Use our ROI calculator to determine how a cash advance from Quikstone can help you purchase new technologies like a self-ordering kiosk. Contact us today to get started. 

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