FedEx expects to have biggest day in company history next month, thanks to e-commerce

Posted by Karen Erdelac on Oct 24, 2013

FedEx is expecting to have its busiest day of shipping packages ever in the near future - and it will be primarily a result of orders placed at online credit card processing terminals.

The company recently announced that its expecting to ship 22 million packages on December 2, its most ever, primarily due to e-commerce orders. This will represent a year-over-year increase of more than ten percent - illustrating how quickly consumers have adapted to placing orders through online credit card terminals. 

"Our workforce of more than 300,000 team members worldwide is ready to deliver the holidays once again this year," said Frederick W. Smith, chairman of FedEx Corp. "FedEx's vast global network coupled with our broad suite of shipping solutions enable us to meet our customers' every need during this busy time of the year."

The company also announced that it expects the first week of December to be its busiest seven days of the year, projecting more than 85 million total shipments. This represents a year-over-year increase of 13 percent, which the company also attributed to e-commerce sales. The release noted that sales made online are increasing at a rate three to four times that currently experienced by brick-and-mortar store locations. 

A recent report from Deloitte further supported the theory that online spending will increase this year: the firm found that almost half of all shoppers plan to purchase items online this year, which makes the internet the #1 shopping destination for the average consumer. 

"However, immediacy, service and selection will be paramount this year, and retailers need to offer a seamless, easy to navigate experience between their online, mobile and brick-and-mortar channels," testified Alison Paul, vice chairman of Deloitte LLP. "This season's winners will use both their stores and distribution centers as virtual warehouses to quickly replenish inventory on hot sellers, shift slow-moving items to other locations, and/or ship an out-of-stock item directly to the customer."

Topics: Funding Your Business, Retail, Ecommerce