Since they hit the market, contact-free payment methods have always been a fun and convenient way to pay. Still, in a world just rocked by a pandemic that hasn’t gone away yet, it’s imperative to have a way for your customers to pay that doesn’t involve handing over their cards or cash. Providing this sort of technology will help with safety and the overall comfort of your customers and your staff with fewer points of contact and less handling things that others have touched that may not have been sanitized.
So how does pay at the table work? There are a few ways that your guests can pay at the table, and even ways that they can order, play games and even leave a tip all from a device at their table. Some options would have them using their own devices, and some would be devices provided by your restaurant. Here are a few of the ways you can offer “Pay at the table” options at your restaurant:
- Kiosks
- Handheld POS
- Tablets
- QR codes
Beyond the obvious benefit of safer processes, pay at the table brings more to the table than just the payment process. It will save your customer and staff time by cutting out the “Can I have the receipt” conversation. It will save money, and the environment, by using significantly less receipt paper. Another great benefit is tracking all sales, including tips all in one place, making reporting so much simpler.
No matter what kind of POS system you currently have, upgrading or adding in the pay at the table option would be an investment that would pay off and pay for itself over time by reducing turnover time, reducing labor time/costs, and reducing actual material costs.
You will likely still have the occasional customer who only uses cash, which is fine. Integrating pay at the table with your point of sale system will make it seamless to accept multiple payment types.
Need capital to help fund investing in pay at the table technology? Quikstone can help!
