How The Right POS Partner Will Keep Your Customers Coming Back

Posted by Karen Erdelac on Jul 6, 2022

How The Right POS Partner Will Keep Your Customers Coming BackIf you are in the market for a new POS system, consider this a search for a significant partner for your business, not just a piece of hardware. POS technology today empowers businesses with tools to upsell, cross-sell, manage menus and inventory, and create positive, long-term customer relationships.

Evaluate the POS system and software and the POS partner for reliability, past customer satisfaction, and responsiveness to technical issues, questions, and concerns. Also, measure your potential partner against these four areas that can help your business generate growth, build consumer loyalty, and increase profits.

Choose A Partner That Will Help You Grow

Every business deserves a POS partner with a product line designed to promote growth and increase revenue, meaning that your POS system must be able to do more than take orders and calculate a check. Today a robust POS system should be flexible enough to maximize efficiencies in all parts of your business, from menus and inventory to staffing and payment processing. The perfect system should be able to grow with you and last a long time.

Choose A Partner That Offers A Customizable Rewards/Loyalty Program

Whether you own a retail shop or a restaurant, your POS system should be the heart of your business. An integrated, customizable loyalty program can do great things for you – help build a solid customer base, encourage repeat business and increase your customers' average spend. According to pymnts.com, more than 57% of people would spend more with a loyalty program.

Choose A Partner With A Robust Gift Card Offering

A POS system that integrates with your gift card program will make your life easier and your business more profitable. With an integrated system, you can quickly and easily:

  • Train your staff
  • Increase your customer base with a foolproof method of bringing in new customers
  • Integrate loyalty and gift cards with special promotions like "Spend $100 and get a free $10 gift card."
  • Improve your cash flow since you get the money immediately and don't have to wait for redemption.

Choose A Partner That Provides Integrated POS Kiosks

Consumers in a hurry want their order taken the moment they walk into your business. If they sit at a table, they want quick attention, excellent service, and the ability to complete the payment and get their loyalty credits without a long wait. The solution is a self-ordering kiosk.

Choosing a kiosk-ready POS partner means your business can handle any changes the future may bring. Companies implementing POS systems with kiosk capabilities before the pandemic weathered the storm with much greater success than those without kiosks. Nearly half of all customers who used self-service kiosks during the pandemic cited speed (49%) and convenience (47%) as the top reasons for kiosk shopping satisfaction.

If you'd like to purchase a POS system with these advanced capabilities but don't have the cash on hand, Quikstone Capital Solutions can help. Since 2005, Quikstone has provided thousands of merchants like you with easy, fast, and flexible working capital for all their business needs. There's a simple application, no collateral is needed, and if you accept credit cards, you could qualify for up to $250,000.

We have an A+ rating from the Better Business Bureau, and 80% of our merchants are repeat customers. We're proud to have earned their trust. Contact us today to schedule a no-cost or obligation qualification.

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