Human Resource Management is often the unsung hero of business operations, especially when it comes to small businesses. The term HR might sound bureaucratic and corporate, but in reality, it's all about people—your most valued asset. Here are some tips that can help increase your team's performance without the need for a large, dedicated HR team.

Creating Your HR Strategy

Interestingly, HR strategy for small businesses is about creating just enough structure to support your growing team without overburdening the company with excessive processes. These tactics can help define your HR strategic approach:

Start with Core HR Functions: Begin by covering the basics—recruitment, onboarding, payroll, and compliance. Each of these functions contributes to the foundational support your employees need.

Align HR with Business Goals: HR strategies must be directly linked to your business objectives. This ensures that HR initiatives — from training to benefits — support the growth and direction of your company.

Think Long-Term: Even as you handle the day-to-day HR needs, don't lose sight of your long-term workforce planning. This includes succession planning, talent development, and creating career pathways within your organization.

Onboarding For Success

First impressions matter—especially in the workplace. A thoughtful and structured onboarding process can set the tone for a new employee's success:

Create a Warm Welcome: From the moment a new employee walks in the door, they should feel like an integral part of the team. Small gestures like a welcome email, a company swag bag, or a personalized intro can go a long way.

Establish Clear Expectations: During onboarding, make sure the new employee understands their role, your company's values, and how they fit into the bigger picture of the business.

Provide Necessary Resources: Make sure your new hires have everything they need to be successful, from the right equipment to a mentor who can help them acclimate to the company culture.

Performance Management And Feedback

In a small business, opportunities for feedback and performance discussion are more frequent. Make the most of these moments:

Regular Check-Ins: Schedule regular one-on-ones to discuss performance, career goals, and any issues or challenges the employee may be facing in their role.

Feedback: Learn to give and receive feedback in a way that encourages growth. It's not just about what needs improvement but also about recognizing and reinforcing what's working well.

Casual vs. Formal Feedback: Small businesses often thrive on open dialogue. Don't discount the value of informal feedback—it can be just as, if not more, valuable than formal performance reviews.

Communication Is HR's Currency

In a small business, effective communication is the currency that allows HR to function at its best:

Foster Open Dialogue: Create an environment that allows your employees to feel comfortable sharing their concerns and thoughts with you and with each other.

Leverage Technology: Although face-to-face communication is essential, tech tools can enhance your HR processes, from scheduling to performance reviews.

Lead by Example: As a small business owner, your communication sets the tone for the entire company. Be open, honest, and approachable with your team.

Since 2005, Quikstone Capital Solutions has been a trusted advisor to thousands of merchants. Quikstone provides these merchants with easy, fast, and flexible working capital for all their business needs. If you need cash for your business, contact us today. We have only one goal: to help your business succeed.