Merchant Cash Advance Blog

Restaurant owners have access to far more information regarding their industry right now than at any other point in history. There is endless online content, new technology that allows more in-depth analytics, and a myriad of successful examples to follow for developing first class customer relations and company culture. So what does this all mean for the future of your restaurant?

Human resources can be the most difficult position to fill and execute for small business owners but its importance is undeniable. In many cases companies with few employees lack the resources to employee a full time human resources director, let alone complimentary employees to round out the department. Small business owners wear many hats and often times human resources is one of them. While you may not have a educational background on the subject matter, there are some steps you can take to limit legal issues and employee conflicts.

Experiential marketing and interacting with your customers on a continual basis has become more important than ever for small business owners. Finding fresh ways to reach your audience has been made easier with advancements in video and social media platforms. “Video live streaming is, quite simply, the act of transmitting live footage over the internet to an active audience. In the past, live streaming was typically done on a dedicated platform, but today, social media has expanded the reach of live streaming to Facebook, Twitter and Instagram.” The incorporation of this technology has been slow for small businesses, but those that have embraced it are reaping the rewards. Here we’ve outlined how your company can utilize and benefit from live streaming.

Small business owners are beginning to realize the benefits of detailed accounting, keeping up with technology trends and monitoring their market. Maintaining a small business is hard work and can consume an owner without the proper support. Here we’ve assembled 5 statistics to help guide you towards longevity and profitability.

Small business owners have recognized a shift where the customer experience has become essential to the prosperity and longevity of their companies. According to Forbes, the top objectives for 75% of companies are how they want to improve their customer experience from the previous year. Here we’ve compiled some of the top customer experience trends to capitalize on in 2018